These Terms of Service (“Terms”) govern the use of the services made available through brashouse.com, as well as the initial relationship between users, potential clients and the company responsible for the real estate services provided in Brazil.
Real estate services in Brazil are provided by:
The Rossa Group Imóveis LTDA
CNPJ: 51.770.488/0001-38
CRECI: PJ8962-J
E-mail: info@rossa.group
The Rossa & Co. brand may be used as a commercial, institutional or international brand in the presentation of services, properties and opportunities made available through brashouse.com.
By requesting assistance, submitting information, completing forms, requesting a consultation or using our services, the user declares that they have read and understood these Terms.

1. PURPOSE
The Rossa Group Imóveis LTDA provides services related to the Brazilian real estate market, which may include, depending on each engagement:

• Research and selection of properties;
• Presentation of real estate opportunities;
• Intermediation in the purchase of properties;
• Intermediation in the sale of properties;
• Intermediation in the rental of properties;
• Bringing buyers and sellers together;
• Bringing investors and developers together;
• Assistance to national and international investors;
• Organization of visits;
• Real estate negotiations;
• Assistance in obtaining information related to the property;
• Coordination with professionals involved in the transaction;
• Presentation of real estate projects;
• Commercial analysis of opportunities;
• Services related to real estate commercialization;
• Other services permitted by law and compatible with the company’s activities.

The exact nature and scope of the services will depend on each transaction and may be defined in a specific contractual instrument.

2. ACCESS TO THE WEBSITE DOES NOT CONSTITUTE AN ENGAGEMENT
Mere access to brashouse.com does not automatically create:

• A brokerage agreement;
• A representation agreement;
• A consultancy agreement;
• An exclusivity agreement;
• An obligation to purchase;
• An obligation to sell;
• An obligation to invest;
• An obligation to pay a commission.

Likewise, completing a form, exchanging messages, holding an initial meeting or requesting information does not necessarily mean that a definitive contract has been entered into.
Whenever necessary, the commercial terms of the provision of services will be formalized separately.

3. REGISTRATION AND REQUEST FOR ASSISTANCE
To request assistance, the user may provide information such as:

• Name;
• Telephone;
• WhatsApp;
• E-mail;
• Country of residence;
• Company or Family Office;
• Investment profile;
• Investment range;
• Desired type of property;
• Region of interest;
• Objectives related to the transaction.

The user declares that the information provided is true and up to date.
Incomplete, incorrect or false information may impair the proper provision of the service.

4. INITIAL PROFILE ANALYSIS
The company may use the information provided by the user to identify opportunities potentially compatible with their objectives.
Criteria such as the following may be considered:

• Budget;
• Location;
• Purpose of the acquisition;
• Personal use or investment;
• Term;
• Risk profile;
• Income requirements;
• Interest in appreciation;
• Asset type;
• Specific characteristics requested by the client.

This analysis does not constitute a guarantee that a particular property will be found or remain available.

5. PRESENTATION OF PROPERTIES
Properties may be presented through:

• brashouse.com;
• E-mail;
• WhatsApp;
• Meetings;
• Videoconferences;
• Presentations;
• Documents;
• Catalogs;
• Photographs;
• Videos;
• In-person visits;
• Other channels used between the parties.

The presentation of a property does not represent a guarantee of availability.
Price, terms, specifications and availability must be confirmed before the transaction is formalized.

6. AUTHORIZATION AND INTERMEDIATION
Whenever required by law or deemed appropriate for the transaction, the provision of intermediation services may be subject to a specific agreement or authorization.
This document may define, among other elements:

• Property;
• Parties;
• Purpose of the intermediation;
• Term;
• Exclusivity or absence of exclusivity;
• Commission;
• Payment terms;
• Obligations of the parties;
• Grounds for termination;
• Specific rules of the transaction.

The terms of this specific instrument shall prevail over these Terms with regard to the respective transaction.

7. COMMISSION AND REMUNERATION
No brokerage commission is automatically established solely by the use of brashouse.com.
The existence, responsibility for payment, percentage, amount, due date and other conditions relating to the commission shall comply with:

• Applicable law;
• The nature of the transaction;
• The specific instrument entered into between the parties;
• The commercial terms expressly communicated.

When remuneration is due to The Rossa Group Imóveis LTDA, it may be paid, depending on the structure of the transaction:

• By the seller;
• By the buyer;
• By the developer;
• By the owner;
• By a third party participating in the transaction;
• Or as established in the agreement.

The client shall be informed of any financial obligation directly attributed to them before entering into the engagement, in accordance with the applicable terms.

8. SERVICES PROVIDED BY THIRD PARTIES
Certain transactions may require or benefit from the participation of independent professionals, including:

• Lawyers;
• Accountants;
• Tax consultants;
• Architects;
• Engineers;
• Appraisers;
• Financial institutions;
• Banks;
• Foreign exchange companies;
• Brokers/agents;
• Property management companies;
• Inspection companies;
• Due diligence providers;
• Notaries;
• Registry offices;
• Translators;
• Other specialized professionals.

Unless expressly established otherwise, these third parties provide their services independently.
The engagement, fees and professional responsibility of third parties may be subject to separate agreements.

9. LAWYERS, ACCOUNTANTS AND CONSULTANTS
The Rossa Group Imóveis LTDA may recommend or facilitate contact with specialized professionals.
The recommendation does not constitute a guarantee of a specific result.
The client may freely choose their own legal, accounting, tax and technical professionals.
No real estate information provided by The Rossa Group replaces professional legal, tax, accounting or financial advice when such advice is necessary.

10. DUE DILIGENCE
Depending on the transaction, due diligence may be recommended or required.
It may involve an analysis of:

• Property registration;
• Ownership;
• Certificates;
• Encumbrances;
• Attachments;
• Mortgages;
• Debts;
• Condominium;
• IPTU;
• Proceedings;
• Licenses;
• Development;
• Urban planning compliance;
• Corporate documentation;
• Tax status;
• Technical conditions;
• Other relevant aspects.

The scope of the analysis will be defined according to the characteristics of the transaction.
The engagement of specialized legal or technical due diligence may require a separate engagement of qualified professionals.

11. CLIENT OBLIGATIONS
The client undertakes to:

• Provide truthful information;
• Properly inform their objectives;
• Review relevant documents;
• Communicate material changes in their interest or ability to acquire;
• Respect negotiation procedures;
• Not use information received for unlawful purposes;
• Comply with commitments undertaken in specific agreements;
• Make payments only in accordance with confirmed documentation and instructions;
• Provide documentation required for compliance when applicable.

The client shall immediately report any inconsistency identified in information or documents received.

12. KYC, COMPLIANCE AND SOURCE OF FUNDS
Depending on the value, nature and structure of the transaction, additional information may be requested relating to:

• Identity;
• Residence;
• Professional activity;
• Corporate structure;
• Ultimate beneficial owner;
• Source of funds;
• Source of wealth;
• Tax residence;
• Financial documentation;
• Compliance;
• Prevention of money laundering.

The absence of the required documentation may prevent or suspend the continuation of a particular transaction.
The company may refuse to participate in transactions when there are legal, regulatory, reputational or compliance impediments.

13. INTERNATIONAL CLIENTS
Clients residing outside Brazil may be subject to additional procedures related to:

• CPF;
• Representation;
• Foreign documents;
• Apostille;
• Sworn translation;
• International remittance;
• Foreign exchange;
• Taxation;
• Capital registration;
• Corporate structure;
• Banking compliance.

These procedures may require the participation of external professionals.
The requirements shall be analyzed individually according to the client’s situation.

14. PROPERTY PRICES AND TERMS
The amounts presented are subject to confirmation.
Prices and terms may be changed before the signing of a binding document due to:

• Owner’s decision;
• Developer update;
• Price list change;
• Negotiation;
• Availability;
• Market conditions;
• Project changes;
• Other legitimate circumstances.

The Rossa Group cannot guarantee the maintenance of a particular price until there is a legally binding document between the respective parties.

15. RESERVATIONS
An expression of interest does not mean an automatic reservation of the property.
A reservation shall only be considered effective when the conditions required by the party responsible for the property have been fulfilled and when there is sufficient documentation to characterize it as such.
Any deposits, down payments or payments related to reservations shall comply with specific documents of the respective transaction.

16. PAYMENTS
The client shall carefully verify payment instructions.
Before transferring funds, it is recommended to confirm:

• Beneficiary;
• CPF or CNPJ;
• Financial institution;
• Bank details;
• Amount;
• Purpose;
• Document related to the payment.

The company may use additional confirmation measures to prevent fraud.
The user should not make a payment based solely on an unexpected message informing them of a change in bank account.
In case of doubt, the information should be confirmed directly through an official channel.

17. FINANCING
When there is an interest in financing, the company may facilitate contact with financial institutions or professionals in the sector.
The decision regarding the granting of credit is exclusively that of the corresponding financial institution.
The Rossa Group Imóveis LTDA does not guarantee:

• Approval;
• Interest rate;
• Term;
• Percentage financed;
• Banking conditions;
• Analysis period.

18. VISITS
Visits may be carried out by appointment and subject to availability.
The client shall comply with:

• Schedules;
• Property rules;
• Condominium rules;
• Owner’s instructions;
• Security procedures;
• Occupants’ privacy.

The company may request identification before certain visits.

19. CANCELLATION OF VISITS AND MEETINGS
We request that cancellations or changes be communicated with reasonable advance notice.
When there are previously authorized external costs, such as travel, inspections, technical services or specific reservations, payment obligations may exist in accordance with the conditions previously agreed.

20. CONFIDENTIAL INFORMATION
During a negotiation, the client may receive non-public commercial information.
The user shall not improperly disclose:

• Private documentation;
• Personal data;
• Banking information;
• Confidential terms;
• Protected commercial information;
• Documents whose disclosure is restricted.

Additional confidentiality obligations may be established by agreement.

21. INTELLECTUAL PROPERTY AND MATERIALS
Presentations, analyses, reports and materials produced by the company are intended for the client and for the purpose for which they were provided.
They may not be commercially reproduced, sold, redistributed or used misleadingly without authorization, except for rights belonging to third parties.

22. COMMUNICATIONS
The client may be contacted by:

• E-mail;
• Telephone;
• WhatsApp;
• Videoconference;
• Other previously used channels.

Communications related to a particular transaction may form part of the commercial and documentary history of the service, subject to applicable law.

23. ELECTRONIC SIGNATURE
Contracts and documents may, when legally permitted, be entered into electronically.
The parties may use electronic signature platforms and other valid means of identification and expression of intent.

24. NO GUARANTEE OF CLOSING
The provision of services does not guarantee that a transaction will be completed.
A transaction may not be completed due to various factors, including:

• Decision of the parties;
• Documentation issues;
• Lack of financing;
• Unsatisfactory due diligence;
• Price change;
• Unavailability;
• Legal issues;
• Compliance;
• Market changes;
• Lack of commercial agreement.

25. PROFITABILITY AND RESULTS
When the service involves properties intended for investment, estimates of income or appreciation shall be informational in nature.
The company does not guarantee:

• Future profitability;
• Appreciation;
• Occupancy;
• Liquidity;
• Capital gain;
• Future rental value;
• Resale period.

Results will depend on the characteristics of the asset and future market conditions.

26. LIABILITY
The Rossa Group Imóveis LTDA shall provide the services within the limits contracted and the obligations established by applicable law.
To the maximum extent permitted by law, the company shall not be liable for consequences arising exclusively from:

• Decisions made by the client contrary to professional advice;
• False information provided by the client themselves;
• Market changes;
• Exchange rate fluctuations;
• Decisions of third parties;
• Financing refusal;
• Tax changes;
• Events beyond its reasonable control.

Nothing in these Terms excludes liabilities that cannot legally be limited or excluded.

27. RELATIONSHIP WITH DEVELOPERS, OWNERS AND SELLERS
The Rossa Group may act in bringing together or intermediating between clients and:

• Owners;
• Developers;
• Construction companies;
• Investors;
• Sellers;
• Other participants in the real estate market.

Each party shall remain responsible for the obligations legally or contractually assigned to it.

28. TERMINATION OF SERVICE
The service may be terminated:

• At the client’s request;
• Upon completion of the transaction;
• By agreement between the parties;
• Due to inability to continue;
• Due to lack of required documentation;
• For compliance reasons;
• Due to abusive use of the services;
• For another cause provided for in the agreement.

Termination shall not prejudice obligations already established previously.

29. SPECIFIC AGREEMENTS
These Terms are general in nature.
A specific transaction may be governed by additional documents, including:

• Brokerage agreement;
• Authorization to sell;
• Authorization to purchase;
• Exclusivity agreement;
• Service agreement;
• Management agreement;
• Reservation instrument;
• Proposal;
• Purchase and sale agreement;
• Deed;
• Other instruments.

In the event of a conflict, the specific document of the transaction shall prevail over these Terms within the scope of the respective relationship.

30. DATA PROTECTION
The processing of personal data shall be carried out in accordance with the Privacy Policy of brashouse.com and applicable law.
Privacy-related requests may be sent to:
info@rossa.group

31. TERMS OF USE AND LEGAL NOTICE
In addition to these Terms of Service, the use of brashouse.com is subject to the Terms of Use and Legal Notice made available on the website.
These documents are complementary.

32. CHANGES TO THE SERVICES
The company may modify, expand or discontinue certain functionalities or methods of service.
Changes shall not prejudice contractual obligations already formally established, except when permitted by law or agreed between the parties.

33. CHANGES TO THESE TERMS
These Terms may be updated periodically.
The current version shall be made available on brashouse.com with an indication of the date of the last update.
When a change requires new consent or specific acceptance under applicable law, corresponding measures may be adopted.

34. CONSUMER RIGHTS
These Terms are not intended to exclude or reduce mandatory rights guaranteed by Brazilian law.
When the relationship is subject to the Consumer Protection Code, all applicable mandatory rules shall be respected.

35. APPLICABLE LAW
These Terms shall be governed by the laws of the Federative Republic of Brazil.
Any mandatory rules regarding territorial jurisdiction, consumer protection or jurisdiction shall remain fully applicable.

36. SEVERABILITY
If any provision of these Terms is considered invalid or unenforceable, the remaining provisions shall remain in force to the maximum extent permitted by law.

37. NO WAIVER
Any failure to immediately exercise a particular right shall not constitute a definitive waiver of that right.

38. CONTACT
For questions related to the services:
The Rossa Group Imóveis LTDA
CNPJ: 51.770.488/0001-38
CRECI: PJ8962-J
E-mail: info@rossa.group
Website: https://brashouse.com
Commercial brand: Rossa & Co.
39. FINAL PROVISION
By requesting services through brashouse.com, the user acknowledges that real estate transactions may involve different parties, documents, professionals and legal requirements.
The rights and obligations relating to a specific real estate transaction shall be determined by the respective contracts and formal documents.
These Terms of Service shall be interpreted together with:
Privacy Policy
Cookie Policy
Terms of Use and Legal Notice
made available on brashouse.com.
© 2026 Rossa & Co. / The Rossa Group Imóveis LTDA. All rights reserved.